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Training Title

ISO 9001: 2015 Effective Internal Auditing Training and Workshops
(2 Days)

Learning Objectives

  • Gain confidence in planning and performing an effective audit, as well as reporting and taking corrective action where necessary.
  • Optimize your auditing skills with the internationally recognize ISO 9001: 2015.
  • Have the skill and knowledge needed to conduct internal party audits.

Who Should Attend?

  1. Head of Department/ Section
  2. Key personnel
  3. QMS internal auditors

Course Outline:

Audit Terminology and Methodology

  • Audit Terminologies.
  • Audit Program / Schedule vs. Audit Plan.
  • Audit Preparation.
  • Conduct of Audit & Auditor Behavior.
  • Audit Reporting.
  • Writing of non-compliance statements.
  • Investigation of causes.
  • Correction vs. Corrective Action
  • Follow-up Audit.

What to look for when auditing key areas/ processes in ISO 9001:2015

  • Context of the organization;
  • Process inputs & outputs and methods & criteria (including performance indicators

    monitoring requirements and internal/ external communication);

  • Risk-based thinking audit/ risk assessment;
  • Quality Policy;
  • Quality Objectives by processes.
  • Environment related to operation;
  • Organization knowledge;
  • Change control;
  • Management review.

Workshop 1: Prepare Audit Program (40 minutes).

Workshop 2: Opening meeting and Live audit (1 hour).

Workshop 3: Auditor team discussion.

Workshop 4: Completing CAR/ NCR report (40 minutes).

Workshop 5: Closing meeting and Audit Findings presentation (1 hour).

Duration

2 days (0900 – 1700 hours)

Training Date

1/12/2020, 15/1/2021, 2/4/2021

Fee Per Participant

RM1200 + 6% SST
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